Privacy Notice & Cookies Policy
At SimtekUK, we are committed to maintaining the trust and confidence of our
customers. Here you’ll find information on how we treat data that we collect from
visitors to our website and your rights related to that data.
Visitors to our Website
When someone visits www.SimtekUK.co.uk we use a third party service, Google
Analytics, to collect standard internet log information and details of visitor
behaviour patterns. We do this to find out things such as the number of visitors to
the various parts of the site. This information is only processed in a way which
does not identify anyone. We do not make, and do not allow Google to make, any
attempt to find out the identities of those visiting our website. You can find more
information on how cookies are used on this website in the Cookies Policy below.
If we do want to collect personally identifiable information through our website,
we will be up front about this. We will make it clear when we collect personal
information and will explain what we intend to do with it.
Collection of personal information
Personal information is any information that may be used to identify you, such as
your name, physical address or email address.
We will only collect personal information if you provide it by placing an order on
our website or sending us an email. We will never collect any other personal
information except a preferred telephone contact number.
Sharing of personal information that you provide with third parties
This is something we will not do unless you require an item to be delivered, in
which case we will provide your name, delivery address and a contact telephone
number to one or more of the following couriers: World Options, UPS, DHL, FedEx,
TNT, DPD, Parcel Force, Royal Mail, Hermes. These are the typical providers of
courier services to Simtek UK.
We also store information relating to enquiries/transactions in our Sage accounting
software system and keep associated paperwork for seven years before they are
Links to Other Web Sites
This privacy notice does not cover the links within this site linking to other
questions about how a site uses your information, you’ll need to check that site’s
Access to Your Personal Information
You are entitled to access the personal information that we hold. Email your
request to our data protection officer: Virginia Simkins. In order to disclose this
information we will require more detailed personal information to verify your
Changes to this Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last
updated on 24th May 2018
We use a system of classifying the different types of cookies which we use on the
Website, or which may be used by third parties through our websites. The
classification was developed by the International Chamber of Commerce UK and
explains more about which cookies we use, why we use them, and the
functionality you will lose if you decide you don't want to have them on your
What is a cookie?
Cookies are text files containing small amounts of information which are
downloaded to your personal computer, mobile or other device when you visit a
website. Cookies are then sent back to the originating website on each subsequent
visit, or to another website that recognises that cookie. Cookies are useful because
they allow a website to recognise a user's device.
How long are cookies stored for?
Persistent cookies - these cookies remain on a user's device for the period
specified in the cookie. They are activated each time that the user visits the
website that created that cookie.
Session cookies - these cookies allow website operators to link the actions of a user
during a browser session. A browser session starts when a user opens the browser
window and finishes when they close the browser window. Session cookies are
created temporarily. Once you close the browser, all session cookies are deleted.
Cookies do lots of different jobs, like letting you navigate between pages
efficiently, remembering your preferences, and generally improve the user
You can find more information about cookies
at www.allaboutcookies.org and www.youronlinechoices.eu.
Cookies used on the Website
A list of all the cookies used on the Website by category is set out below.
Strictly necessary cookies
These cookies enable services you have specifically asked for. These cookies are
essential to enable you to move around the Website and use its features, such as
not having to repeatedly add items to your shopping basked as you move around the store.
These cookies collect anonymous information on the pages visited. By using the
Website, you agree that we can place these types of cookies on your device. These
cookies collect information about how visitors use the Website, for instance which
pages visitors go to most often, and if they get error messages from web pages.
These cookies don't collect information that identifies a visitor. All information
these cookies collect is aggregated and therefore anonymous. It is only used to
improve how the Website works.
These cookies remember choices you make to improve your experience. By using
the Website, you agree that we can place these types of cookies on your device.
These cookies allow the Website to remember choices you make (such as your
user name, language or the region you are in) and provide enhanced, more
personal features. These cookies can also be used to remember changes you have
made to text size, fonts and other parts of web pages that you can customise.
They may also be used to provide services you have asked for such as watching a
video or commenting on a blog. The information these cookies collect may be
anonymised and they cannot track your browsing activity on other websites.
Third party cookies
These cookies allow third parties to track the success of their application or
customise the application for you. Because of how cookies work we cannot access
these cookies, nor can the third parties access the data in cookies used on our site.
For example, if you choose to ‘share’ content through Twitter or other social
networks you might be sent cookies from these websites. We don't control the
setting of these cookies, so please check those websites for more information
about their cookies and how to manage them.
First Party Cookies
Our website uses a number of cookies in order to increase the functionality, we have listed the cookies in use below as well as how we use them and how long they are likely to last.
Prevents you having to log in or add shopping items to your cart multiple times as you navigate the website.
Unique user data
At end of website session
Third Party Cookies
We use a number of third party applications on our website in order to increase its ease of use and functionality to the user, we have listed these below. You should check the suppliers website if you have any concerns about these cookies.
Google Analytics Tracking
This data allows us to track the number of visitors to our website.